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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carol Wheeler

February 22, 2023

5  out of  5 rating by Carol Wheeler
"Jamie reviewed my insurance with me and did a great job. I learned much. Thanks Jamie."

Perceptions !!

February 16, 2023

5  out of  5 rating by Perceptions !!
"Absolute best there is. Seriously cares about you and wants to protect everything you love and hold dear."

Dr. Cory Stock

February 16, 2023

5  out of  5 rating by Dr. Cory Stock
"I bundled everything...car, home, business, plus some. She was very up front w cost, options, coverages. You get only what YOU want! Highly recommend!"

Danielle Howe

February 15, 2023

5  out of  5 rating by Danielle Howe
"I had some questions that multiple other insurance agents were struggling with and couldn’t seem to handle. When I reached out to Jamie’s team I was assisted by the office manager, Ashley. She was incredibly friendly, very knowledgeable, and went the extra mile to make sure I was taken care of! I would highly recommend this amazing team for all of your insurance needs!"

Tim Urich

February 11, 2023

5  out of  5 rating by Tim Urich
"Crista was very responsive and helpful with car insurance quotes when my wife and were car shopping. The payment process was smooth and I was able to conduct all of the business via email."

Lori Shepherd Park

February 8, 2023

5  out of  5 rating by Lori Shepherd Park
"Crista Park is extremely efficient. She turns over every rock to make sure you have all the coverage and policies you need so you never have to worry."

M Buckhalter

February 2, 2023

5  out of  5 rating by M Buckhalter
"Kate saved us serious money by switching to State Farm from another company and has been an absolute delight to work with! Very pleased!"

Prospers

January 27, 2023

5  out of  5 rating by Prospers
"Thanks for Ashley's help, highly recommended!"

Lee Ems

January 27, 2023

5  out of  5 rating by Lee Ems
"Ashley in this office was Very Very helpful. Extremely cordial and very knowledgeable. Highly recommend State Farm and this agency"

Cori Brees

January 26, 2023

5  out of  5 rating by Cori Brees
"About 5 years ago our family was in dire need of an insurance agent that cared and made us feel like they were looking out for us. We found all we needed and more with Jamie Hornbaker and her team! They have made life so much easier for us! Highly Recommend!!!"

Katie Sullivan

January 20, 2023

5  out of  5 rating by Katie Sullivan
"Ashley was great to work with - fast and responsive. She answered all my questions and anticipated my needs even when I didn't ask."

aubrey bonnett

January 19, 2023

5  out of  5 rating by aubrey bonnett
"Jamie and her team provide exceptional customer service and were super responsive to all my questions. Definitely the best experience I have had with insurance!"

Marcie Eckhart-Havens

January 17, 2023

5  out of  5 rating by Marcie Eckhart-Havens
"I rate Jamie and her staff with 5 stars due to their great follow up and willingness to take time and answer lots of questions through the process of changing companies."

Crista Park

January 9, 2023

5  out of  5 rating by Crista Park
"Jamie and her team are literally the BEST IN TOPEKA (like voted the best by the community for several years running). I have been with Jamie for 6 years! My favorite policy is the Life insurance policies I got for myself and my Goddaughter that grows cash value. Since it's a small team, you talk to someone you know every time you call or stop by, which is so much better than a call center. They truly care and do everything they can to help, whether it's about billing or claims. The first thing you see when you walk in the office, besides a smile, is the quote "Do the Kindest Thing in the Kindest Way," and you can tell its genuinely their motto. Plus, they have a big, beautiful mural of an elephant painted by a team member - how awesome is that?! If you ask me, you should absolutely reach out for a quote."

JD Bowen

January 9, 2023

5  out of  5 rating by JD Bowen
"Great people who work hard for their clients!"

Mary

January 9, 2023

5  out of  5 rating by Mary
"I’ve been really impressed with Jamie & everyone in her office. They have all been so patient with me after my husband passed last year. He took care of all the bills, and I was really overwhelmed. Jamie sat down with me and helped talk me through everything. I can’t say enough good things about them."

Mary Boggs

January 9, 2023

5  out of  5 rating by Mary Boggs
"A true one stop shop, it’s easy to have an all inclusive conversation with Jaime not only about insurance but finances and retirement plans."

Michele Meeks

January 9, 2023

5  out of  5 rating by Michele Meeks
"What a great office team of very caring people! Thanks for all you do for customers like us! We really appreciate you all. Thanks!"

Aaron Shughart

December 1, 2022

5  out of  5 rating by Aaron Shughart
"Jamie was great to work with! She answered my questions promptly and made the whole process extremely easy! Thank you Jamie!!"

Veronica Silva

November 14, 2022

5  out of  5 rating by Veronica Silva
"Quick to assist and take care of any issues, concerns etc..."

jason coleman

November 1, 2022

5  out of  5 rating by jason coleman
"Have had insurance through Jamie for a year now and couldn't be more pleased! I highly recommend her team to take care of all your insurance needs!"

Ardelia Medlock

October 28, 2022

5  out of  5 rating by Ardelia Medlock
"I love everyone there honestly it's home. Jamie and Vicki are great! I assure you they'll fix all your situation(s) in a timely manner. Great communication. Thank you all at state farm!!!"

Leslie Holman

October 22, 2022

5  out of  5 rating by Leslie Holman
"Jamie and her team have handled my account for almost a decade with no issues! Thank you!"

Anastasia Reese

October 21, 2022

5  out of  5 rating by Anastasia Reese
"Has taken care of my needs and have checked up on me and has listened to me. Very good customer service!"

Bobbi Wehking

August 14, 2022

3  out of  5 rating by Bobbi Wehking
"Upset the hassle i had to go thru to close my account"