Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jan men

jan men

July 1, 2026

5  out of  5
rating by jan men
"I recently had the pleasure of working with Jessie with State Farm - Jamie Hornbaker. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. Two thumbs up and 5 stars!"
We responded:
"Hi Jan, thank you for trusting the Jamie Hornbaker State Farm team. We’re grateful for your kind words about Jessie’s support and guidance. Friendly, knowledgeable help is what we strive for—and your “walk in the park” comment made our day. Thanks for the 5 stars!"
Profile photo of Yana Greer

Yana Greer

July 1, 2026

5  out of  5
rating by Yana Greer
"Vicki and the State Farm team did a great job on getting us a quote. We have been with them for a few years now. I would recommend them for any of your insurance needs."
We responded:
"Thank you so much for your kind review, Yana! We’re glad our team have been able to help you with your insurance. We truly appreciate your recommendation. If you ever need anything, we’re here to help!"
Profile photo of Zack Clark

Zack Clark

July 1, 2026

5  out of  5
rating by Zack Clark
"Crista made transferring our policies so easy! She was thorough, patient, and knowledgeable. I highly recommend this office."
We responded:
"Thank you for the great review! We’re glad Crista made your policy transfer smooth and easy. Her thorough, patient, and knowledgeable support is exactly what we aim for. We appreciate your recommendation and look forward to helping you with any future insurance needs."
Profile photo of Kim Schuetz

Kim Schuetz

July 1, 2026

5  out of  5
rating by Kim Schuetz
"Grace does a fantastic job. She goes the extra mile every time we need help. Thanks Grace!"
We responded:
"Thank you so much for the wonderful review! Our team is dedicated to fast, friendly, and professional support. If you ever need help again, you can count on us! "
Profile photo of Christine Cahill

Christine Cahill

June 29, 2026

5  out of  5
rating by Christine Cahill
"Crista made my move from Illinois to Kansas and my switch from a State Farm competitor incredibly easy. She was friendly, responsive, and handled everything efficiently from start to finish. The entire process was smooth and stress-free. Excellent customer service! I highly recommend working with Crista!"
We responded:
"Thank you so much, Christine! We’re thrilled to hear that Crista made your move from Illinois to Kansas smooth and stress-free. We truly appreciate your kind words and recommendation—please don’t hesitate to reach out if you need anything!"
Profile photo of Janie Bartee

Janie Bartee

June 29, 2026

5  out of  5
rating by Janie Bartee
"Excellent customer service!"
We responded:
"Thank you so much, Janie! We’re really glad you had an excellent experience—your feedback means a lot. If you ever need anything, we’re here to help!"
Profile photo of gladys holmes

gladys holmes

June 24, 2026

5  out of  5
rating by gladys holmes
"Excellent service! I received quick responses and guidance after contacting the office. Very impressive!"
We responded:
"Thanks so much for your wonderful review! We’re thrilled to hear you received quick responses and helpful guidance when you contacted our office. We truly appreciate your kind words and are glad we could assist with your property and vehicle insurance. If you ever need anything else, we’re here to help!"
Profile photo of Hija Pak

Hija Pak

June 21, 2026

5  out of  5
rating by Hija Pak
"Rachel Roberts helped with purchasing new homeowners insurance policy. She was very professional with courtesy. She took a time to explain in details and even followed up the next day to complete the forms. I really appreciate what all she did for me. Thank you"
We responded:
"Thanks so much for your kind words! We’re happy to hear Rachel made the process easier by taking the time to walk you through the details and follow up to complete your forms. We’ll be sure let Rachel know how much you appreciated her help! "
Profile photo of Tony and Rhonda burget

Tony and Rhonda burget

June 19, 2026

5  out of  5
rating by Tony and Rhonda burget
"Casey Vigus is amazing. She did a wonderful job with us this morning. Really appreciate her."
We responded:
"Thanks so much for your kind review! We’re thrilled to hear that Casey Vigus did an amazing job for you this morning. We truly appreciate your support—she’ll be so happy to read this. Please let us know if we can be of any further assistance or service, we want to make sure we are always doing the best job possible for you! "
Profile photo of Damien Moreau

Damien Moreau

June 19, 2026

5  out of  5
rating by Damien Moreau
"Angela was awesome. She was able to take care of everything I needed to have done! We had a situation and she handed it like a pro! Thank you so much!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear Angela was able to take care of everything you needed to help resolve your situation. We truly appreciate your trust and your kind words!"
Profile photo of Stephanie Burdett

Stephanie Burdett

June 19, 2026

5  out of  5
rating by Stephanie Burdett
"My boy friend and I both have State Farm Insurance. But the customer service I receive from Jamie Hornbaker and her staff leaves my boy friend scratching his head wondering why his agent doesn’t go above and beyond for him like Jamie and her staff does for me. My recent interaction with Gracie was another outstanding experience!"
We responded:
"Hi Stephanie! hank you so much for your kind review! We’re thrilled to hear that our team have been such a great support for you—and that Grace's recent help was another outstanding experience. We truly appreciate you choosing State Farm and taking the time to share your experience. "
Profile photo of John Strickert

John Strickert

June 11, 2026

5  out of  5
rating by John Strickert
"Crista is always helpful and answers all of my questions! Thanks for helping and doing all you can on your side of my policy's!"
We responded:
"Thanks for leaving us a 5-Star Review, John! We are so glad we are able to be of service to you and appreciate your feedback. "
Profile photo of Daryl Jepson

Daryl Jepson

June 10, 2026

5  out of  5
rating by Daryl Jepson
"Casey Vigus made my transition from another insurance company to State Farm very easy.....plus saved me a substantial amount of money!"
We responded:
"Hi! Thanks so much for the great review. We’re glad we made your transition to State Farm easy—and even better that you were able to save a substantial amount of money. We truly appreciate your trust!"
Profile photo of Samantha Crim

Samantha Crim

June 6, 2026

5  out of  5
rating by Samantha Crim
"Casey is absolutely wonderful, she was very patient in the complicated process on my end, she managed to get me auto, rent and life insurance bundle for the best price I could have ever imagined! I couldn't even express how professional, kind and patient she was! 10 out of 10 recommend! I am extremely satisfied with my service through this office specifically! Thank you so much Casey!!!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that Casey was patient and professional throughout the process and that she was able to help you find an auto, rent, and life insurance bundle at a fantastic price. Your 10/10 recommendation means a lot to us—thank you again for choosing our office, and we’ll be sure to pass your kind words along to Casey!"
Profile photo of Ashley Parker

Ashley Parker

June 3, 2026

5  out of  5
rating by Ashley Parker
"Vicki Davis has to be one of the best Insurance Agents I have come across in a while... she is attentive, fast to respond, knows her industry and takes the extra time to look after her clients. If you want top tier customer service, call on Vickie for your insurance needs."
We responded:
"Hi, Ashley, Jamie Hornbaker team here—thank you for taking the time to share your experience! We’re glad you felt supported throughout the process, with quick communication and expert guidance.

Your recommendation means a lot, and we’re happy to help with any future insurance needs."
Profile photo of Anthony Hoecker

Anthony Hoecker

May 22, 2026

5  out of  5
rating by Anthony Hoecker
"Kc
Very helpful"
We responded:
"Thank you for your review! We’re glad to hear you found our team very helpful. We appreciate you taking the time to share your experience!"
Profile photo of Jocile Arnoldy

Jocile Arnoldy

May 22, 2026

5  out of  5
rating by Jocile Arnoldy
"Christa was great to work with in getting home insurance set up. She was very responsive and answered my numerous questions!"
We responded:
"Thank you for taking the time to leave such a positive review! We’re so glad Crista was able to make the process smooth for you and that her quick responses and answers helped with all your questions. We really appreciate your feedback!"
Profile photo of Jeff Boomer

Jeff Boomer

May 22, 2026

5  out of  5
rating by Jeff Boomer
"Crista and Jamie Hornbaker's office are exceptional! They are always quick to respond and always trying to save us money! I highly recommend this office!"
We responded:
"Hi Jeff, thank you so much for your wonderful review! We’re thrilled to hear we were able to respond quickly and help you save money. Your recommendation means a lot to our team—thanks again!"
Profile photo of Jay E

Jay E

May 18, 2026

5  out of  5
rating by Jay E
"I recommend this agency to everyone looking for any kind of insurance because they do it all!"
We responded:
"Thank you so much for your kind recommendation! We're thrilled to hear that you appreciate our wide range of insurance services. Providing comprehensive coverage for life, health, property, and vehicles is our goal, and we're glad to know we're meeting your needs. If you ever have any questions or need further assistance, we're here to help!"
Profile photo of Trevor Artzer

Trevor Artzer

May 14, 2026

5  out of  5
rating by Trevor Artzer
"Casey at State Farm made the entire experience smooth and stress-free. She was professional, reliable, and genuinely helpful every step of the way. Casey explained my coverage options clearly, answered all my questions quickly, and made everything easy to understand. Her communication and customer service went above and beyond, and I truly felt taken care of throughout the process. I’d highly recommend working with Casey at State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that the experience was smooth and stress-free from start to finish. Providing clear explanations, quick responses, and exceptional customer service are top priorities for us, and it’s wonderful to know you felt well taken care of throughout the process. Your recommendation means a lot, and we look forward to continuing to support you with your coverage needs."
Profile photo of Michael Tolbert

Michael Tolbert

May 5, 2026

5  out of  5
rating by Michael Tolbert
"Casey Vigus was a big help getting the quote to us when requested. Thanks Casey!!"
We responded:
"Thank you for your kind review! We’re so happy to hear Casey was able to help you promptly with your quote. Please don't hesitate to reach out if we can be of any additional assistance! "
Profile photo of Laurie Wininger

Laurie Wininger

April 29, 2026

5  out of  5
rating by Laurie Wininger
"The whole process of changing my policy for a new vehicle was quick and easy! I recommend State Farm to anyone needing insurance."
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that updating your policy for your new vehicle was quick and easy. We're here to make the insurance process as smooth as possible. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of John Hunt

John Hunt

April 22, 2026

5  out of  5
rating by John Hunt
"Fantastic service! The best I have had, with any insurance company."
We responded:
"Thank you for the five-star rating! We’re glad to hear you found our homeowners insurance services efficient, with a quick quote turnaround and easy access to our team. If you ever have any questions or need assistance, we’re always here to help!"
Profile photo of Steve Pinkerton

Steve Pinkerton

April 22, 2026

5  out of  5
rating by Steve Pinkerton
"I had another SF agent who did not seem to take much of an active interest in me or my insurance needs. I wanted to maintain SF insurance. This agent with the Jamie Hornbaker agency, Cassie Vigus, is outstanding. She took a look at both home and auto policies and saved me money on both. I'm a happy camper now!"
We responded:
"Hi Steve! Thank you so much for taking the time to leave us a review! We're thrilled to hear that the team at the Jamie Hornbaker agency was able to actively address your insurance needs and help you save on both your home and auto policies. It's great to know you're happy with the service and your coverage. If you ever need assistance in the future, we're here to help!"
Profile photo of Mark Fink

Mark Fink

April 15, 2026

5  out of  5
rating by Mark Fink
"Vicki was very informative. She took time to talk to me about all my questions."
We responded:
"Thank you for your review, Mark! We’re glad to hear that Vicki took the time to provide you with thorough and informative answers to all your questions. Delivering attentive and helpful customer service is very important to us. If you need any further assistance, please don’t hesitate to reach out!"