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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ray DeMoss

March 27, 2026

5  out of  5
rating by Ray DeMoss
"My experience with Parker was extremely pleasant. She showed total alacrity and interest. She was very helpful! State Farm is by far my favorite insurance company in Topeka. I always feel in great hands and that they truly care about their customers and not solely profit...Once again, Parker was very ethical, professional, and showed true social responsibility, besides being very pleasant. Thank you, State Farm!"
We responded:
"Thank you so much for your kind words and for recognizing Parker’s dedication and professionalism! We’re thrilled to hear that your experience with her was pleasant and that you feel well cared for by our team. At State Farm, we truly strive to put our customers first and uphold strong ethical and social responsibility standards. Your trust means a great deal to us, and we look forward to continuing to serve you with the same level of care and commitment."
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Paige Manning

March 23, 2026

5  out of  5
rating by Paige Manning
"I needed a letter from about a claim and I put a request in and Crista Park was so quick on it! It truly helped me out a lot!"
We responded:
"Thank you for your 5-Star review, Paige!"
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Kirby Ronning

March 17, 2026

5  out of  5
rating by Kirby Ronning
"I moved my insurance to this agency when I moved to Topeka from out of state. Jamie's office has done a tremendous job taking care of me. Most recently, Crista helped me get a claim started and was fantastic throughout the entire process."
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs after your move to Topeka, Kirby! We're thrilled to hear our office has provided you with excellent service and that Crista was able to assist you so well during your claim process. We truly appreciate your feedback and look forward to continuing to serve you!"
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Tina Wirtz

March 16, 2026

5  out of  5
rating by Tina Wirtz
"Crista was awesome!!"
We responded:
"We’re grateful for your kind thanks! Crista and the rest of our team is always here to provide the best care possible. Thank you for the opportunity to be of service! "
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Nicola Babcock

March 13, 2026

5  out of  5
rating by Nicola Babcock
"Thank you Christa for taking good care of us!"
We responded:
"It’s wonderful to hear Crista took good care of you. Thank you for your support!"
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Julie Holmes

March 13, 2026

5  out of  5
rating by Julie Holmes
"Crista P. has helped me recently and several times over the past few years with a variety of things and her customer service has always been stellar!! Highly recommend her and her agency."
We responded:
"Thank you for your wonderful recommendation! We’re so glad to hear that Crista has consistently provided stellar customer service and been a reliable resource for you over the years. Your support means a lot to us!"
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Michelle Morris

March 13, 2026

5  out of  5
rating by Michelle Morris
"Thank you Crista! You took great care of me!!!"
We responded:
"We appreciate your feedback and look forward to assisting you again! Thank you so much for your kind words, Michelle!"
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Lori Chavez

March 13, 2026

5  out of  5
rating by Lori Chavez
"Crista is always courteous and responds quickly to all of my requests. She has helped me several times over the years and she provides quality prompt answers and assistance no matter what I have requested."
We responded:
"Thank you for your kind words and continued trust! We're thrilled to hear that Crista consistently provides courteous, prompt, and quality assistance. We truly appreciate your loyalty and look forward to supporting you whenever you need us."
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Dray Podlena

March 11, 2026

5  out of  5
rating by Dray Podlena
"Brett Moss, spent the effort in finding me a cheaper price for my car loan. He took the time out of his day to call and inform me this great news and I will be saving around $200 a year with the cheaper quote. Great job Brett!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brett was able to find you a decent rate and save you money. He truly cares about helping our clients, and your feedback means a lot to us. If you ever need assistance again, don’t hesitate to reach out!"
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Bailey vesco

March 9, 2026

5  out of  5
rating by Bailey vesco
"Casey was amazing to work with and made the entire insurance process easy. She helped me bundle my motorcycle insurance, renters insurance, two auto policies, two life insurance policies, and supplemental health insurance into one plan. Even with all that coverage, my total ended up being about $300 cheaper every quarter than what I was paying for just my motorcycle insurance alone with another company. As a young driver, I honestly didn’t expect to find rates this good, but Casey really took the time to look at all my options and make sure I was getting the best coverage for the best price. She explained everything clearly so I understood exactly what I was getting and why it made sense for me. If you’re looking for help with auto insurance, motorcycle insurance, renters insurance, life insurance, or bundling policies to save money, I highly recommend reaching out to Casey. She really goes the extra mile to help her clients."
We responded:
"We really appreciate your detailed and positive feedback! Casey is passionate about helping clients like you find the right coverage at the best price, and it’s great to hear she made the process smooth and clear. Thanks for recommending her — we’re here anytime you need us!"
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Aden Bugg

March 9, 2026

5  out of  5
rating by Aden Bugg
"Casy is such a amazing women she has helped me so much with my first time on my own i could never truly thank full for someone"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Casey was able to support you during this important time. It means a lot to us to know she made such a positive impact. We’re here for you anytime you need assistance!"
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Michael Abraham

March 4, 2026

5  out of  5
rating by Michael Abraham
"I can honestly say switching my auto, life, and renters insurance here was one of the best decisions I’ve made. From the very beginning, the entire process felt smooth, organized, and surprisingly stress-free. Insurance can be overwhelming, but Casey took the time to walk me through every detail, explained my options clearly, and made sure I truly understood what I was signing up for and not just rush me through paperwork. She reviewed my previous policies carefully and helped me identify gaps in coverage I didn’t even realize I had. At the same time, they found ways to bundle my auto, life, and renters insurance in a way that actually saved me money without sacrificing protection. I really appreciated how transparent she was about pricing and coverage with no pressure, no confusion, just honest guidance. Customer service has been exceptional. Anytime I’ve had a question, needed to update something, or just wanted clarification, shes been responsive and helpful. It feels reassuring knowing I’m not just another policy number and she genuinely cares about making sure I’m protected and comfortable with my coverage. If you’re looking for an insurance team that is knowledgeable, professional, and easy to work with, I highly recommend them. Having all my policies in one place with people I can trust gives me real peace of mind."
We responded:
"Thank you so much for your thoughtful and detailed review! We're delighted to hear that Casey and our team could make the insurance process smooth, clear, and stress-free for you. It's wonderful to know that we helped identify coverage gaps and find the right bundles to protect you while saving money. Providing honest, personalized service is our top priority, and your kind words truly mean a lot. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out—we’re always here to help. Thanks again for recommending us and trusting us with your insurance needs!"
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Laura Bryan

February 26, 2026

5  out of  5
rating by Laura Bryan
"By far, the most excellent service I've experienced!"
We responded:
"We're so grateful for your wonderful feedback, Laura! It means a lot to know our service stood out to you. Looking forward to assisting you again!"
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Nick Hogan

February 25, 2026

5  out of  5
rating by Nick Hogan
"I cannot say enough amazing things about working with Casey as our insurance agent. From the very first conversation, she was professional, knowledgeable, and genuinely invested in helping my family find the best coverage AND the best package to fit our budget. That alone set her apart. We originally reached out about life insurance, but Casey took the time to review everything like health coverage options, auto insurance, home insurance, and even ways that bank products could align better with our long-term goals. She doesn’t just sell policies, she looks at the big picture and makes sure everything works together the way it should. She is so humble, easy to communicate and connect with. Throughout the entire process, she explained everything in a way that made sense. No pressure. No confusing jargon. Just clear, honest guidance. She found savings we didn’t even realize were possible by bundling our auto and home, and she made sure our life insurance coverage actually protected our family the way it should, not just the bare minimum. What really stood out was the quality of service. Casey follows up. She checks in. She makes sure you understand what you’re signing and why it matters. You can tell she genuinely cares about protecting families, not just closing a deal. That kind of professionalism is rare. We’ve already referred multiple friends and family members to her because when you find someone this trustworthy, you don’t keep them to yourself. Every person we’ve referred has had the same experience and said she was thorough, patient, and focused on real savings and real protection. If you’re looking for an insurance agent who knows life insurance, health, auto, home, and even banking options and someone who treats you like a priority instead of a policy number, Casey is the one to call. Five stars isn’t enough. Highly recommend."
We responded:
"Thank you so much for your incredibly kind and detailed review, Nick! We’re truly grateful for the opportunity to work with you and your family. Casey takes great pride in providing personalized, comprehensive service that goes beyond just selling policies—she genuinely cares about finding the best solutions tailored to each client’s unique needs and goals. It’s wonderful to hear that her knowledge, transparency, and follow-up made such a positive impact on your experience. Your trust and referrals mean the world to us, and we’re honored to support you and your loved ones in protecting what matters most. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for recommending Casey so highly—we look forward to continuing to serve you with the same dedication and care!"
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Martin Estrada

February 23, 2026

5  out of  5
rating by Martin Estrada
"My experience has always been amazing! Jessie is great and always so nice! Best agency in Topeka, I highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessie and our team have consistently provided you with an amazing experience. Your recommendation means a lot to us, and we're proud to be considered the best agency in Topeka. We look forward to continuing to serve you!"
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Shari Westfall

February 18, 2026

5  out of  5
rating by Shari Westfall
"Jamie and her team have always provided superior service for me and my family! Casey spent an hour with me on the phone going over my policy today and updated changes she saw fit to save me money. She was extremely knowledgeable, helpful, and friendly. I couldn’t ask for a better team and company!"
We responded:
"Thank you so much for your kind words, Shari! And for trusting Jamie, Casey, and our entire team with your insurance needs! We’re delighted to hear that Casey was able to spend the time to thoroughly review your policy and help save you money. Providing knowledgeable and friendly service is our top priority, and your feedback truly means a lot to us. We look forward to continuing to serve you and your family for years to come!"
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Destiney Smith

February 18, 2026

5  out of  5
rating by Destiney Smith
"Grace was so amazing. She answered all my questions and provided great customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Grace provided you with excellent customer service and was able to answer all your questions. We appreciate your feedback and look forward to assisting you again!"
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Dillazon Merrill

February 9, 2026

5  out of  5
rating by Dillazon Merrill
"Great customer service, they worked swiftly to help resolve any issues I had and made the whole process as easy as possible!"
We responded:
"Thank you for your kind words! We're delighted to hear that our team was able to resolve your issues quickly and make the process easy for you. Providing excellent customer service is our priority, and we’re always here to help whenever you need us!"
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Larry Hinton

February 3, 2026

5  out of  5
rating by Larry Hinton
"Jamie and her staff, always provide exemplary service. Most recently Parker facilitated easy payment for my policies. I value Jamie’s advice on policies and coverage."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jamie and our team continue to provide you with exemplary service. Parker is glad to have made the payment process easy for you. We truly appreciate your trust in Jamie’s advice on policies and coverage and look forward to continuing to support your insurance needs."
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Maja Jung

January 29, 2026

5  out of  5
rating by Maja Jung
"Casey Vigus did an amazing job with explaining everything and making the process very easy! Would do it over and over again!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Casey made the process easy and clear for you. We appreciate your trust and look forward to working with you again anytime!"
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Yalitza Gonzalez

January 26, 2026

5  out of  5
rating by Yalitza Gonzalez
"So far, very happy with Jamie Hornbaker's State Farm Insurance agency. Vicki Davis made things nice and easy for us. Thank you so much!"
We responded:
"Thank you so much for your kind words, Yalitza! We're thrilled to hear that Vicki made the process easy and positive for you. We appreciate your trust and look forward to continuing to assist you!"
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Douglas Spencer

January 24, 2026

5  out of  5
rating by Douglas Spencer
"Crista is extremely knowledgeable and has helped me out multiple times through new vehicles, life insurance, as well as looking at what options suit me best!"
We responded:
"Thank you for the wonderful review, Douglas! We are delighted to hear that Crista has been such help with your auto and life insurance needs. We appreciate your kind words and look forwards to the opportunity to serve you again!"
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Laura Lyons

January 22, 2026

5  out of  5
rating by Laura Lyons
"Casey helped us get switch over fast and saved us thousands!! Appreciate all her help answering our questions during the process"
We responded:
"We're thrilled to hear that Casey was able to help you switch over quickly and save you thousands. We appreciate your trust and are glad she could assist with all your questions along the way. If you ever need anything else, feel free to reach out!"
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Micah Offermann

January 21, 2026

5  out of  5
rating by Micah Offermann
"After bad experiences with other agents and staff, Jamie and hers are the best! Thank you all so much for all you do!"
We responded:
"Thank you for your kind words, Micah! We’re thrilled to hear that we have made a positive difference for you. It’s our goal to provide the best service possible, and your appreciation means a lot to us. We look forward to continuing to support you in the future!"
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RORY BAHADUR

January 20, 2026

5  out of  5
rating by RORY BAHADUR
"I contacted this agency when I was just having real issues with my previous insurance company. I currently have auto and property insurance with them. There aren't adequate words to describe how impressed my wife and I are with them. They have struck this amazing balance combining the accessibility and communication normally associated with small town insurers with the professionalism, expertise and capability of the largest firms. They are so proactive in terms of suggesting products or modifications of coverages and responsive to customers that I couldn't imagine having insurance with another firm. Vicki is especially amazing."
We responded:
"Thank you so much for your thoughtful and detailed review! We’re truly honored that you and your wife have entrusted us with your auto and property insurance needs. It means a lot to hear that we’ve been able to provide the perfect balance of personalized service and professional expertise. We’re especially glad to know that Vicki made such a positive impression—she’s a fantastic part of our team! Your kind words motivate us to continue delivering the best service possible. Please don’t hesitate to reach out if you ever need anything!"