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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Hoecker

May 22, 2026

5  out of  5
rating by Anthony Hoecker
"Kc Very helpful"
We responded:
"Thank you for your review! We’re glad to hear you found our team very helpful. We appreciate you taking the time to share your experience!"
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Jocile Arnoldy

May 22, 2026

5  out of  5
rating by Jocile Arnoldy
"Christa was great to work with in getting home insurance set up. She was very responsive and answered my numerous questions!"
We responded:
"Thank you for taking the time to leave such a positive review! We’re so glad Crista was able to make the process smooth for you and that her quick responses and answers helped with all your questions. We really appreciate your feedback!"
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Jeff Boomer

May 22, 2026

5  out of  5
rating by Jeff Boomer
"Crista and Jamie Hornbaker's office are exceptional! They are always quick to respond and always trying to save us money! I highly recommend this office!"
We responded:
"Hi Jeff, thank you so much for your wonderful review! We’re thrilled to hear we were able to respond quickly and help you save money. Your recommendation means a lot to our team—thanks again!"
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Jay E

May 18, 2026

5  out of  5
rating by Jay E
"I recommend this agency to everyone looking for any kind of insurance because they do it all!"
We responded:
"Thank you so much for your kind recommendation! We're thrilled to hear that you appreciate our wide range of insurance services. Providing comprehensive coverage for life, health, property, and vehicles is our goal, and we're glad to know we're meeting your needs. If you ever have any questions or need further assistance, we're here to help!"
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Trevor Artzer

May 14, 2026

5  out of  5
rating by Trevor Artzer
"Casey at State Farm made the entire experience smooth and stress-free. She was professional, reliable, and genuinely helpful every step of the way. Casey explained my coverage options clearly, answered all my questions quickly, and made everything easy to understand. Her communication and customer service went above and beyond, and I truly felt taken care of throughout the process. I’d highly recommend working with Casey at State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that the experience was smooth and stress-free from start to finish. Providing clear explanations, quick responses, and exceptional customer service are top priorities for us, and it’s wonderful to know you felt well taken care of throughout the process. Your recommendation means a lot, and we look forward to continuing to support you with your coverage needs."
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Michael Tolbert

May 5, 2026

5  out of  5
rating by Michael Tolbert
"Casey Vigus was a big help getting the quote to us when requested. Thanks Casey!!"
We responded:
"Thank you for your kind review! We’re so happy to hear Casey was able to help you promptly with your quote. Please don't hesitate to reach out if we can be of any additional assistance! "
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Laurie Wininger

April 29, 2026

5  out of  5
rating by Laurie Wininger
"The whole process of changing my policy for a new vehicle was quick and easy! I recommend State Farm to anyone needing insurance."
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that updating your policy for your new vehicle was quick and easy. We're here to make the insurance process as smooth as possible. If you ever need anything else, don’t hesitate to reach out!"
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John Hunt

April 22, 2026

5  out of  5
rating by John Hunt
"Fantastic service! The best I have had, with any insurance company."
We responded:
"Thank you for the five-star rating! We’re glad to hear you found our homeowners insurance services efficient, with a quick quote turnaround and easy access to our team. If you ever have any questions or need assistance, we’re always here to help!"
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Steve Pinkerton

April 22, 2026

5  out of  5
rating by Steve Pinkerton
"I had another SF agent who did not seem to take much of an active interest in me or my insurance needs. I wanted to maintain SF insurance. This agent with the Jamie Hornbaker agency, Cassie Vigus, is outstanding. She took a look at both home and auto policies and saved me money on both. I'm a happy camper now!"
We responded:
"Hi Steve! Thank you so much for taking the time to leave us a review! We're thrilled to hear that the team at the Jamie Hornbaker agency was able to actively address your insurance needs and help you save on both your home and auto policies. It's great to know you're happy with the service and your coverage. If you ever need assistance in the future, we're here to help!"
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Mark Fink

April 15, 2026

5  out of  5
rating by Mark Fink
"Vicki was very informative. She took time to talk to me about all my questions."
We responded:
"Thank you for your review, Mark! We’re glad to hear that Vicki took the time to provide you with thorough and informative answers to all your questions. Delivering attentive and helpful customer service is very important to us. If you need any further assistance, please don’t hesitate to reach out!"
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Vee V

April 15, 2026

5  out of  5
rating by Vee V
"Great super polite i loved it they got me a way better deal an saved me a few bills on my insurance recommended 100 percent Casey E. Vigus was who helped me she was awesome worked with my schedule"
We responded:
"We really appreciate your kind words! It’s wonderful to hear Casey made the process smooth and saved you money with a better deal. We truly value your recommendation and look forward to helping you again in the future!"
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Wilber Johnson

April 15, 2026

5  out of  5
rating by Wilber Johnson
"Thank you for the prompt and always hassle free experience! I highly recommend you to all my friends and family."
We responded:
"Thank you for taking the time to share your experience, Wilber! We're glad to hear everything went smoothly and that you feel confident recommending us to your friends and family."
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Autumn Reynoso

April 3, 2026

5  out of  5
rating by Autumn Reynoso
"Casey is seriously amazing at what she does. She helped me with my auto, home, life, and supplemental health insurance, and made the whole process feel simple instead of overwhelming. She’s patient, honest, and actually takes the time to make sure you understand everything. You can tell she truly cares about helping people, not just selling policies. I wouldn’t go to anyone else!"
We responded:
"Thank you so much for your kind words, Autumn! I'm thrilled to hear that Casey could make the insurance process easier and more understandable for you. Helping people feel confident and informed about their coverage is truly my teams priority. We appreciate your trust and look forward to continuing to support you with all your insurance needs!"
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Ray DeMoss

March 27, 2026

5  out of  5
rating by Ray DeMoss
"My experience with Parker was extremely pleasant. She showed total alacrity and interest. She was very helpful! State Farm is by far my favorite insurance company in Topeka. I always feel in great hands and that they truly care about their customers and not solely profit...Once again, Parker was very ethical, professional, and showed true social responsibility, besides being very pleasant. Thank you, State Farm!"
We responded:
"Thank you so much for your kind words and for recognizing Parker’s dedication and professionalism! We’re thrilled to hear that your experience with her was pleasant and that you feel well cared for by our team. At State Farm, we truly strive to put our customers first and uphold strong ethical and social responsibility standards. Your trust means a great deal to us, and we look forward to continuing to serve you with the same level of care and commitment."
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Paige Manning

March 23, 2026

5  out of  5
rating by Paige Manning
"I needed a letter from about a claim and I put a request in and Crista Park was so quick on it! It truly helped me out a lot!"
We responded:
"Thank you for your 5-Star review, Paige!"
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Kirby Ronning

March 17, 2026

5  out of  5
rating by Kirby Ronning
"I moved my insurance to this agency when I moved to Topeka from out of state. Jamie's office has done a tremendous job taking care of me. Most recently, Crista helped me get a claim started and was fantastic throughout the entire process."
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs after your move to Topeka, Kirby! We're thrilled to hear our office has provided you with excellent service and that Crista was able to assist you so well during your claim process. We truly appreciate your feedback and look forward to continuing to serve you!"
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Tina Wirtz

March 16, 2026

5  out of  5
rating by Tina Wirtz
"Crista was awesome!!"
We responded:
"We’re grateful for your kind thanks! Crista and the rest of our team is always here to provide the best care possible. Thank you for the opportunity to be of service! "
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Nicola Babcock

March 13, 2026

5  out of  5
rating by Nicola Babcock
"Thank you Christa for taking good care of us!"
We responded:
"It’s wonderful to hear Crista took good care of you. Thank you for your support!"
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Julie Holmes

March 13, 2026

5  out of  5
rating by Julie Holmes
"Crista P. has helped me recently and several times over the past few years with a variety of things and her customer service has always been stellar!! Highly recommend her and her agency."
We responded:
"Thank you for your wonderful recommendation! We’re so glad to hear that Crista has consistently provided stellar customer service and been a reliable resource for you over the years. Your support means a lot to us!"
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Michelle Morris

March 13, 2026

5  out of  5
rating by Michelle Morris
"Thank you Crista! You took great care of me!!!"
We responded:
"We appreciate your feedback and look forward to assisting you again! Thank you so much for your kind words, Michelle!"
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Lori Chavez

March 13, 2026

5  out of  5
rating by Lori Chavez
"Crista is always courteous and responds quickly to all of my requests. She has helped me several times over the years and she provides quality prompt answers and assistance no matter what I have requested."
We responded:
"Thank you for your kind words and continued trust! We're thrilled to hear that Crista consistently provides courteous, prompt, and quality assistance. We truly appreciate your loyalty and look forward to supporting you whenever you need us."
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Dray Podlena

March 11, 2026

5  out of  5
rating by Dray Podlena
"Brett Moss, spent the effort in finding me a cheaper price for my car loan. He took the time out of his day to call and inform me this great news and I will be saving around $200 a year with the cheaper quote. Great job Brett!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brett was able to find you a decent rate and save you money. He truly cares about helping our clients, and your feedback means a lot to us. If you ever need assistance again, don’t hesitate to reach out!"
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Bailey vesco

March 9, 2026

5  out of  5
rating by Bailey vesco
"Casey was amazing to work with and made the entire insurance process easy. She helped me bundle my motorcycle insurance, renters insurance, two auto policies, two life insurance policies, and supplemental health insurance into one plan. Even with all that coverage, my total ended up being about $300 cheaper every quarter than what I was paying for just my motorcycle insurance alone with another company. As a young driver, I honestly didn’t expect to find rates this good, but Casey really took the time to look at all my options and make sure I was getting the best coverage for the best price. She explained everything clearly so I understood exactly what I was getting and why it made sense for me. If you’re looking for help with auto insurance, motorcycle insurance, renters insurance, life insurance, or bundling policies to save money, I highly recommend reaching out to Casey. She really goes the extra mile to help her clients."
We responded:
"We really appreciate your detailed and positive feedback! Casey is passionate about helping clients like you find the right coverage at the best price, and it’s great to hear she made the process smooth and clear. Thanks for recommending her — we’re here anytime you need us!"
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Aden Bugg

March 9, 2026

5  out of  5
rating by Aden Bugg
"Casy is such a amazing women she has helped me so much with my first time on my own i could never truly thank full for someone"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Casey was able to support you during this important time. It means a lot to us to know she made such a positive impact. We’re here for you anytime you need assistance!"
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Michael Abraham

March 4, 2026

5  out of  5
rating by Michael Abraham
"I can honestly say switching my auto, life, and renters insurance here was one of the best decisions I’ve made. From the very beginning, the entire process felt smooth, organized, and surprisingly stress-free. Insurance can be overwhelming, but Casey took the time to walk me through every detail, explained my options clearly, and made sure I truly understood what I was signing up for and not just rush me through paperwork. She reviewed my previous policies carefully and helped me identify gaps in coverage I didn’t even realize I had. At the same time, they found ways to bundle my auto, life, and renters insurance in a way that actually saved me money without sacrificing protection. I really appreciated how transparent she was about pricing and coverage with no pressure, no confusion, just honest guidance. Customer service has been exceptional. Anytime I’ve had a question, needed to update something, or just wanted clarification, shes been responsive and helpful. It feels reassuring knowing I’m not just another policy number and she genuinely cares about making sure I’m protected and comfortable with my coverage. If you’re looking for an insurance team that is knowledgeable, professional, and easy to work with, I highly recommend them. Having all my policies in one place with people I can trust gives me real peace of mind."
We responded:
"Thank you so much for your thoughtful and detailed review! We're delighted to hear that Casey and our team could make the insurance process smooth, clear, and stress-free for you. It's wonderful to know that we helped identify coverage gaps and find the right bundles to protect you while saving money. Providing honest, personalized service is our top priority, and your kind words truly mean a lot. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out—we’re always here to help. Thanks again for recommending us and trusting us with your insurance needs!"