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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jane M Powers

April 3, 2024

5  out of  5 rating by Jane M Powers
"Professional, helpful, and FAST! They made my life so easy. I always stayed away from State Farm for fear rates would be outrageous. . . I was wrong. I have a number of properties and will be shifted everything over. My greatest wish would be to have this firm in all the states I own. Vicki Davis is a rock star. I had everything I needed in record time. So appreciate her information and care for my needs. I am a raving fan!!!"
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Casey Vigus

April 2, 2024

5  out of  5 rating by Casey Vigus
"I started working at Jamie's office back in 2013 and came back in 2024 and it feels like I never left. This agency is home. The people, the service and the whole environment is everything. We are a mix of all types and can relate to most all people and help them through all walks of life. We are community involved and actually your neighbor when life happens! You will run into us around Topeka, local places and at events and it always feels like family seeing our customers out and about, because we care about the life events. Let us help you with Auto, Property, Life, Health and financial needs! We are the place to be <3"
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Alex A

March 29, 2024

5  out of  5 rating by Alex A
"Crista was very helpful in assisting with my claim."
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Danielle Becker

March 29, 2024

5  out of  5 rating by Danielle Becker
"Friendly and reliable service! Jamie and her team don’t disappoint!"
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Wyatt Haug

March 26, 2024

5  out of  5 rating by Wyatt Haug
"Worked with Brett he was super patient and helpful. Thanks Brett!"
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Melanie Rader

March 25, 2024

5  out of  5 rating by Melanie Rader
"Such a positive experience! Casey Vigus was so helpful and informative in getting me signed up with THE BEST rate on combining an auto, renter’s and life insurance policy. I had a bad experience with Geico who I had been with over 15yrs, and due miscommunication between the state and the company, it left me in a scary situation and feeling forced to pay more money than I ever had. Casey was prompt and professional, yet relatable and made the entire experience in switching over easy, and personable. I can’t give enough praise and recommendations for this company and Casey! 10 stars if I could!⭐️⭐️⭐️⭐️⭐️"
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Insapocracy

March 25, 2024

5  out of  5 rating by Insapocracy
"Extremely helpful, kind, and quick. Always called me back when I left messages, kept me up to date with clear and concise communication and overall very pleasant to work with, while offering me the lowest rates I could find. Vicki and Jamie are amazing."
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Alison Umberger

March 22, 2024

5  out of  5 rating by Alison Umberger
"Crista was wonderful to work with. She was thorough and patient with me and answered all my questions. She had multiple examples and tools to help me find the best coverage that fits what I needed. Thank you for your due diligence and for all your help!"
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Anne Coleman

March 22, 2024

5  out of  5 rating by Anne Coleman
"Wonderful experience. Staff is helpful and informative. Highly recommend to anyone looking!"
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Kristen O'Shea

March 21, 2024

5  out of  5 rating by Kristen O'Shea
"As my businesses ebb and flow, Jamie's team has always been very responsive to helping me find what I need at the right cost. They are also sensitive to my limited time and help me navigate the forms!"
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Bryce Whelpley

March 21, 2024

5  out of  5 rating by Bryce Whelpley
"Crista has been great to work with! She’s prompt in her responses and provides great knowledge of various coverages and life insurance!"
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Susan Chaney

March 18, 2024

5  out of  5 rating by Susan Chaney
"Casey was awsome. She and everyone has been ready and willing to help with anything."
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micah young

March 14, 2024

5  out of  5 rating by micah young
"Always fast, knowledgeable and prompt service no problems getting what is needed"
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Casey “Ar1esInvictus”

March 13, 2024

5  out of  5 rating by Casey “Ar1esInvictus”
"Fantastic assistance from Casey Vlgus!!"
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Andrea Engstrom

March 12, 2024

5  out of  5 rating by Andrea Engstrom
"I love how Jamie Hornbaker's team follows up with me to make sure that whatever happens, we're covered! We've had multiple situations over the years where we were SO grateful we had the coverage, and Jamie's team goes above and beyond to make sure we get through the process without any challenges."
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Gary Campbell

March 9, 2024

5  out of  5 rating by Gary Campbell
"She recently became our State Farm Agent. When we met with her she was prepared with our policy info and made recommendations to maximize our benefits"
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Garison Morris

March 8, 2024

5  out of  5 rating by Garison Morris
"Jamie's staff is always on point. Fast & efficient service with a smile."
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Kevin Riddle

March 7, 2024

5  out of  5 rating by Kevin Riddle
"Jamie and her team earned my allegiance recently after having my long-time agent retire. Being very selective and a hands-on type of individual not suited to being guided by a selective computer algorithm I choose Jamie and her team readily. If you are of age and looking for a positive connection based on confidence and professionalism look no further."
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Emma Brown

March 6, 2024

5  out of  5 rating by Emma Brown
"Vicki is absolutely outstanding. She’s helped me out so much. Absolutely grateful for her! A few times I didn’t know how I could make a few things happen & she helped me out tremendously. ❤️"
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Tj McDonald

March 6, 2024

5  out of  5 rating by Tj McDonald
"Casey was great to work with. She got me great rates on auto and renters and even showed me life insurance that I needed. Very educational and highly recommend working with her and State Farm."
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Anna Woodard

March 4, 2024

5  out of  5 rating by Anna Woodard
"Each time I call, Brett is sooo sweet, very considerate and extremely helpful. I love this agency."
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Scott Steenrod

March 1, 2024

5  out of  5 rating by Scott Steenrod
"Crista's customer service blows my previous provider out of the water. I was dreading shopping around for new auto coverage when mine doubled. Crista made it quick and easy. SF was able to get me a better rate than I had before it increased. I'll now be looking into adding my home policy next."
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Annie Diederich

February 29, 2024

5  out of  5 rating by Annie Diederich
"Jamie's office staff (Brett) are wonderful to work with and they make the policy holder's job easy since they are so knowledgeable. I also appreciate the friendly voice on the other end of the phone. Thanks!"
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vin dig

February 28, 2024

5  out of  5 rating by vin dig
"Casey at this location was an amazing person to deal with for my new coverage. She has provided me everything I needed with a huge smile on her face. She has been very personal with the coverage I needed for my home/motorcycle and home insurance. Anything I have needed she has responded back super promptly and I highly recommend this place!!!"
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Diana T

February 23, 2024

5  out of  5 rating by Diana T
"I want to give a big shout to amazing people of State Farm that have been very nice, patient, through, and informative when speaking to me about policies. I have to apologize in not having all their names, but unfortunately I don't recall names very well. I currently signed up today with the help by Vickie at Jamie Hornbaker, RICP in Topeka, KS that has amazing customer service, is very knowledgeable, and informative. She was able to get me quotes and make adjustments where needed and inform us of other benefits to establishing our policy. My spouse and I became State Farm Insured as of today and are glad we made the change. If you haven't checked into State Farm and the benefits they provide, you should. They'll get you covered."