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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A S

A S

December 5, 2025

5  out of  5
rating by A S
"Crista responded quickly and thoroughly."
We responded:
"Thank you for your feedback! We're glad to hear that Crista replied quickly and thoroughly. Providing prompt and detailed assistance is very important to us. If you need any further help, please don't hesitate to reach out!"
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Rick Felsburg

December 1, 2025

5  out of  5
rating by Rick Felsburg
"Jamie Hornbaker and Casey Vigus were the best ever…treated me just like I was family… I felt like I was talking to a friend the whole time…they were truly truly amazing… they explained everything to me… I was totally satisfied with their knowledge and experience at State Farm… I would recommend them to everybody I know!"
We responded:
"Thanks for trusting us with your home and your auto insurance. We like making the process simple and want to be your friend in the insurance business and beyond! "
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Bridgewater's Construction

November 21, 2025

5  out of  5
rating by Bridgewater's Construction
"We had our trailer and every tool we owned stolen. Jamie and her whole team went above and beyond to help us get back up and running. Making calls to adjusters, the bank, calling us personally and asking what they could do to help and made this catastrophic event as smooth as it could be. They have gained a customer for life. Outstanding job!! Very grateful to have had them in our corner!"
We responded:
"Thank you so much for sharing your experience. We're truly sorry to hear about the loss of your trailer and tools, but we're incredibly proud that we could support you through such a difficult time. Going above and beyond to make the process as smooth as possible is what we strive for, and it's wonderful to know we earned your trust and loyalty. If you ever need anything else, we're always here for you. Thank you again for choosing us and for your kind words!"
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emory dease

November 19, 2025

5  out of  5
rating by emory dease
"I had a great experience working with Jamie Hornbaker and Casey Vigus switching my auto and home policies over to State Farm. Great service!"
We responded:
"Thank you so much for your kind words, Emory! We're thrilled to hear that we were able to provide you with great service while switching your auto and home policies to State Farm. We appreciate your trust and look forward to continuing to serve you!"
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David Grantham

November 14, 2025

5  out of  5
rating by David Grantham
"Jamie Hornbaker agency is prompt and polite as they assist you. Today I called at 3pm to inquire about adding coverage for my horse trailer. By 5pm, I had active coverage. My first inquiry was a phone call. The subsequent communications were through texting and emails. It was very efficient. They are a progressive agency willing to use a variety of communication methods to complete business at the clients discretion."
We responded:
"Hi David! I’m so grateful for you as a customer and that we were able to meet your needs and your expectations and able to ensure your coverage with the horse trailer. Thanks for leaving us a review. "
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Cory Koerner

November 6, 2025

5  out of  5
rating by Cory Koerner
"I worked with Casey on getting a cheaper policy for my truck. She went above and beyond and was able to get me several different policies for cheaper than what I currently pay. It was easy working with Casey and look forward to being a customer of hers for a long time! Also I just worked with Casey again on business insurance for the nonprofit I started and she was the absolute best to work with. She is very knowledgeable and willing to work to get the best prices and customized policy to fit my needs. If you are in need of any kind of insurance give her a call and you won’t be disappointed!"
We responded:
"Thank you, Cory! We're thrilled to hear Casey provided exceptional service and helped you find a more affordable policy. We appreciate your trust and look forward to serving you for many years to come."
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Dianna Hillebert

November 4, 2025

5  out of  5
rating by Dianna Hillebert
"Very helpful and understanding. Great job."
We responded:
"Thank you for your kind words, Dianna! We're happy to hear you found our team helpful and understanding. We appreciate your support!"
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Eli Geiger

November 4, 2025

5  out of  5
rating by Eli Geiger
"Crista was very knowledgeable and answered all of my claim questions with confidence."
We responded:
"We appreciate you taking the time to share your experience! It’s great to know that Crista was able to provide clear and confident answers to your claim questions. We're here whenever you need support!"
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Elizabeth McHenry

November 4, 2025

5  out of  5
rating by Elizabeth McHenry
"Vicki has been lovely to work with! She has taken great care to make sure we are getting the best policy for our needs for our farm/ranch. Highly recommend!!"
We responded:
"Thank you so much for your review, Elizabeth! We're delighted to hear that Vicki has provided exceptional care in finding the best policy for your farm/ranch. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
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Nancy Griffin

October 31, 2025

5  out of  5
rating by Nancy Griffin
"Kudos to Crista Park for taking care of a special request. She was quick to reply to inquiries, efficient working with the underwriter, and followed up with me on a regular basis. Thank you, Crista."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Crista provided such attentive and efficient service. She truly goes above and beyond to support our clients. Thanks again for your kind words!"
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Virginia Munoz

October 24, 2025

5  out of  5
rating by Virginia Munoz
"I have so many positives! Karla was so friendly and such a great help with us. Her friendliness and patience was so appreciated! Jaime, your entire team is great! Thank you so much!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Karla’s friendliness and patience made a positive impact on your experience. Jaime and the entire team truly appreciate your feedback and are dedicated to providing the best service possible. We’re grateful for your support and look forward to assisting you anytime!"
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Johnny Dykes

October 22, 2025

5  out of  5
rating by Johnny Dykes
"Great experience! Eveyone in both offices are great! Best insurance in Topeka!"
We responded:
"Thank you for the fantastic feedback, Johnny! We're so glad to hear you have had a great experience with our team in both our North and South Topeka offices. It means a lot to be recognized as one of the best insurance providers in Topeka. We appreciate your support!"
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James Mccarter

October 20, 2025

5  out of  5
rating by James Mccarter
"Parker and the girls at the south office are awesome!"
We responded:
"Thank you for the wonderful review! We're so happy to hear that Parker and the team at our South office provided you with excellent service for your vehicle insurance and price assessment. Delivering great prices and outstanding support is what we strive for. If you ever need anything else, don’t hesitate to reach out!"
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Jessica Solis

October 16, 2025

5  out of  5
rating by Jessica Solis
"I want to give a huge thanks to Jamie Hornbaker for helping me get insurance on my vehicle. She guided me step by step to make sure I got the best deal possible; not only that, but she made it stress-free."
We responded:
"Thank you so much for your kind words! We're thrilled to hear we were able to guide you step by step and help you secure the best vehicle insurance deal in a stress-free way. Your satisfaction is our top priority, and we appreciate you choosing us for your insurance needs! If you ever need assistance in the future, we're here to help."
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Janice Ward

October 11, 2025

5  out of  5
rating by Janice Ward
"Vicki Davis @ State Farm Ins. In Topeka, KS, was courteous & welcoming & it put me at ease. Vicki was very informative & knowledgeable explaining my options & pricing. I was very pleased & thankful for her expertise. Janice Ward"
We responded:
"Thank you so much for your wonderful feedback! We're so happy to hear that Vicki made you feel welcomed and comfortable throughout the process. She truly cares about helping each person understand their options, and it’s great to know her expertise made a difference for you. We really appreciate you taking the time to share your experience, and we’re always here whenever you need us!"
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Angela Lolar

October 10, 2025

5  out of  5
rating by Angela Lolar
"My experience from start to present was/is Amazing!! Vicky is the absolute best!! She made the process enjoyable & that’s not always the case when searching for insurance.😉 Highly recommend!!"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that your experience has been amazing from start to finish. Vicki will be thrilled to know she made the process enjoyable for you—that means a lot! We truly appreciate your high recommendation and look forward to continuing to assist you with your insurance needs. 😊"
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Dana Wohletz-Hutchens

October 10, 2025

5  out of  5
rating by Dana Wohletz-Hutchens
"Karla and her co workers at the south office are attentive and kind!"
We responded:
"Thank you for your kind words! We're happy to hear that Karla and her coworkers at the south office were attentive and kind. We appreciate your feedback and look forward to serving you again!"